Welcome to the Energy EXCH user guide! The Energy EXCH website is a complex application that can take a long time to explore and understand.  While this user guide only covers a fraction of the website, it will give you a great head-start in understanding the site's functionality and underlying rationale.

Energy EXCH is entirely focused on curating energy-market information for traders. The nature of this information is primarily real-time (i.e., what's happening right now), and the scope ranges from economic data to analysis from members. You can read more about the Energy EXCH website, and the ideals that drive it, on the Mission page.

Energy EXCH hosts two products: Calendar and Market. There's a link to each of these products in the header of every page.


Additional Help

If you need assistance with something not covered in this user guide, you can get help through the following channels:

• Help with the website: Submit a help request
• Report a website bug: Submit a bug report

The Energy EXCH website can be adjusted to reflect any time zone that you choose. Once your time has been set, all timestamps and datestamps throughout the site will be displayed in your chosen time, thereby eliminating the need for mental time conversions.

 
To synchronize the website with your local time, click the clock (

 

) in the header of any page, or access the time zone settings directly. There, you can either click the 'Match Automatically' link, which will set your time zone to that of your device, or you can choose your time zone from the drop-down list.

Please note that time zone settings will also automatically adjust for DST (“Daylight Saving Time”), thereby removing the need to adjust the time if your region follows seasonal time changes.


Default Time

Energy EXCH automatically defaults to the time zone used in your country. If your country has multiple time zones, Energy EXCH defaults to the primay time zone for that country.

If you are having problems with your time zone settings, please submit a help request.

Energy EXCH's Alerts is a customizable system that sends you notifications about price movements and calendar events, to name a few. You can opt-in to receive alerts via the header, browser notifications, and/or email.

Energy EXCH offers alerts for any of the following events:

• Calendar data releases and upcoming event reminders
• Private messages and engagements
• Price movements and targets

Alerts are highly customizable, giving you complete control over which alerts are received. The alerts you receive can be set in the Subscription Options popup.

Subscription Options

To get started with alerts, click the subscribe icon. If it’s your first time subscribing, you will see a popup that will allow you to edit the settings. Additional subscriptions after this will copy these settings, so you’ll have to click the Subscribe icon a second time to activate the subscription options.

   
 
Subscriptions Block

You can view and edit all your subscriptions from the Subscriptions block, located on your profile. (www.energyexch.com/YOURNAME)

 
Comms

The Comms screen is where you can edit and verify your email address, enable or disable browser alerts, and activate Do-Not-Disturb mode. Comms settings are found at the top-right of Subscriptions Options popup, at the top-right of the Alert list in the header, or in ‘Settings’ on your profile.

 

Header Alerts

Header alerts are accessed by clicking the bell icon located in the Energy EXCH header. Only alerts sent within the last 30 days are shown.

 
Browser Alerts

Browser alerts are generated by commonly used internet browsers, and display a small pop-up on your screen, even when you are not on the Energy EXCH website. To receive browser alerts, notifications must be enabled in your web browser.

To enable browser notifications in Chrome:

1. On your computer, open Chrome and navigate to Energy EXCH.
2. At the top left, in the URL bar, click the Lock icon > Site Settings.
3. Click Site Settings > Notifications.
4. Open the drop-down menu next to Notifications and select Allow.

To enable browser notifications in Safari (available on desktop only):

1. On your computer, open Safari and navigate to Energy EXCH.
2. In the Safari app, click Safari > Preferences > Websites.
3. Scroll to the bottom of the list on the left and click Pop-up Windows.
4. In the pop-up menu for Energy EXCH, select Allow.

To enable browser notifications in Edge:

1. On your computer, open Edge and navigate to Energy EXCH.
2. In the Edge app, click Settings > Advanced > Manage
3. Click on Energy EXCH.
4. Move the toggle to the right to enable notifications.

If browser alerts are active on Energy EXCH and notifications are enabled in your web browser but you are not receiving the alerts, try disabling browser extensions.

Email Alerts

Email alerts arrive in your email inbox after you’ve verified your address to be valid. To verify, request a verification email from the ‘Comms’ window and click the link in verification email. Visit the ‘Comms’ window to change your email or resend another verification.
 

The Market product is powered by a sophisticated infrastructure that aggregates prices from multiple sources in real-time. The infrastructure has been developed by Fair Economy since 2009, and its price-aggregation capabilities are leveraged to create a unique set of instruments that represent the true spot energy market.


Spot Energy Instruments

Energy EXCH includes 50 spot-energy instruments, reporting prices 24-hours a day in real-time. Data is aggregated from more than a dozen sources to simulate exchange-like prices that represent the broad spot market.  Please note that brokers offering futures-based CFDs will generally quote higher prices than Energy EXCH, as spot prices are generally lower than futures prices. To view an instrument, type any of the following into the Scanner or Chart:


Data Sources

Market aggregates price data, in real-time, from the following ECNs, market makers, and government agencies:
 

Live Data

Market applications have a 'Live' option in the header. When checked, prices will update automatically, without requiring the page to reload. Please note that live feeds will persistently use your computer's processor and network connection.

 

Open/Close Times

Without a central exchange, there's no official open or close times for the energy market. Like all spot markets, every participating dealer sets their own market hours. For practical purposes, Energy EXCH considers the energy market open from Sunday 6pm ET to Friday 5pm ET, and this period is referred to as 'EE market hours' ('ET' stands for 'Eastern Time' and it's the time zone for New York).

When it's 5:00pm in New York, it's 4:00pm in your local time (assuming your time is synchronized). Therefore, EE market hours are 5:00pm to 4:00pm in your time zone.

Market operates according to EE market hours. The Scanner and Chart will stop updating when the market is considered closed, the chart's daily bars open and close according to EE market hours, and the chart's first 4-hour bar of each day opens according to EE market hours. Please note that the EE market hours' range will shift by one hour with daylight savings time in Spring and Fall, as New York can be in either EST (Eastern Standard Time) or EDT (Eastern Daylight Time).


Disclaimer

Data included in the Market product is aggregated from the above-listed sources. Energy EXCH does not verify this data, and disclaims any obligation to do so. Energy EXCH and the above-listed sources expressly disclaim the accuracy, adequacy, or completeness of the produced data, and shall not be held liable for any errors, omissions, defects, delays, interruptions, or for any actions taken in reliance on the data. All data and information are provided "as is" for personal informational purposes only, and is not intended for trading purposes or as financial advice. Please consult several sources before executing a trade.

The Market Scanner is a flexible interface that gives traders a broad view of current market conditions, at a glance. 
 
 

Metric Rows

The metrics can be customized by clicking on the metric's cell.  You can choose from nine metrics, and many allow you to set the metric's period and color.
 
 
For look-back periods of 'Last 6 Hours' or shorter, change is calculated by comparing the current bid to the closing bid of the 1M bar X minutes ago (i.e., rolling basis). For example, the 'Last 30 Minutes' change is the current bid minus the closing bid of the 1M bar that occurred 30 minutes ago.

For the look-back periods of '12 Hours' and longer, the change is calculated similarly, except 5M bars are used instead of 1M bars. For example, the 'Last 12 Hours' change is the current bid minus the closing bid of the 5M bar that occurred 12 hours ago.

The period represents absolute time, not market time. Therefore, when the market opens for the week, the 'Last 24 Hours' period will look back to the previous day, not the last day the market was open. To illustrate, if you're viewing the 'Net Change' for the 'Last 24 Hours' shortly after the market opens for the week, you'll effectively be viewing the change since the market opened (not a full 24 hours).

 

Abbreviations Used
 

The Market Chart is based on the median bid from several aggregated sources. Times are displayed according to your time zone settings, your mouse wheel can be used to zoom in and out, and the chart can be moved by clicking and dragging.
 

The sessions timeline tracks major markets in financial trading. It gives you an at-a-glance feel for which sessions are active, which sessions are coming up, and when they'll begin and end.



 
Energy instruments are traded via a number of brokers and exchanges that operate across different time zones around the world. The sessions defined (Sydney, Tokyo, London, New York), and the begin/end times of each session, are an approximation of when traders are most active in the financial markets. Please note that the sessions tool will be revamped for Energy EXCH in the near future, your patience in this regard is appreciated.

The begin/end times of each session are as follows (displayed in your time). Please note that session times will shift by one hour in the Spring and Fall due to daylight saving time.