Dislikedwhat is "multi terminal"? i really don't know what this is. my mt4 is connecting like normal. you say you 'pinged' the live support... does this mean you actually spoke with someone? your posts really aren't making sense to me, but maybe it's just me.Ignored
http://www.metaquotes.net/en/metatrader4/news/3465
It's used for managing many accounts from same plateform. you can open trades in many accounts at same time instead of running for trade copiers ;-).
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Brokers are angels