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OANDA Discussion

Quoting thegrimreape
I've received numerous direct message from forum members, inquiring on how to direct a reimbursement statement to Oanda. First, screenshot your trades if you have the chance/opportunity to. Be detailed about the timing of your trades (When you opened it, ticket number and the platform you opened it from). Secondly, request Oanda to reimburse the same amount into your account that you loss due to Oanda's carelessness in this regard. (Only applicable to those whom experienced major losses). You're welcome.
To add to what @thegrimreape said here, please find our Trades enquiries form that you should fill out and send us back with the screenshots. https://bit.ly/TradeEnquiriesForm

If there are any questions I can answer, let me know.
Quoting OANDA
{quote} To add to what @thegrimreape said here, please find our Trades enquiries form that you should fill out and send us back with the screenshots. https://bit.ly/TradeEnquiriesForm If there are any questions I can answer, let me know.
Well done.
Quoting thegrimreape
I've received numerous direct message from forum members, inquiring on how to direct a reimbursement statement to Oanda. First, screenshot your trades if you have the chance/opportunity to. Be detailed about the timing of your trades (When you opened it, ticket number and the platform you opened it from). Secondly, request Oanda to reimburse the same amount into your account that you loss due to Oanda's carelessness in this regard. (Only applicable to those whom experienced major losses). You're welcome.

"(Only applicable to those who experienced major losses)" !!!!!!!!!!!!!!!!!!!!!!!????????????????????????????
Meaning all the hundreds, maybe thousands of "minor losses" are lost, and if so, in which pocket do they end up?

You go to the casino, play a winner, casino says: "Sorry, we made a mistake, your bet got lost, but since you betted small, we won´t reimburse you anyway".
Quoting cuchuflito
{quote} "(Only applicable to those who experienced major losses)" !!!!!!!!!!!!!!!!!!!!!!!???????????????????????????? Meaning all the hundreds, maybe thousands of "minor losses" are lost, and if so, in which pocket do they end up? You go to the casino, play a winner, casino says: "Sorry, we made a mistake, your bet got lost, but since you betted small, we won´t reimburse you anyway".
If you are interested to prove your point with actual evidences, you can launch a lawsuit and have it your way. Or, you could prop your own brokering shop and serve the retails. Nevertheless, if credits were reimbursed to allow traders to continually trade, that to me is a fine gesture. You may think that Oanda may not reimburse but it's worth to at the very least, try. If you experienced losses due to Oanda's technical outage, go fill the form and make it known to them so they could help you. But if there weren't any to begin with, remember, defamation trial is something that you shouldn't be toying against.
Personally can't say that I had any outages on that day.

People really should be taking advantage of the adroid/iphone app.

I've NEVER had any issues logging in on my android device. I use it very minimally but it's indispensable in these types of situations.

With resource like that you really can't blame Oanda.

Yeah it sucks to legitimately lose on a tech difficulty, but be professional and go through the proper channels to see if you can indeed get reimbursed.
Quoting Fml
Personally can't say that I had any outages on that day. People really should be taking advantage of the adroid/iphone app. I've NEVER had any issues logging in on my android device. I use it very minimally but it's indispensable in these types of situations. With resource like that you really can't blame Oanda. Yeah it sucks to legitimately lose on a tech difficulty, but be professional and go through the proper channels to see if you can indeed get reimbursed.
Agree. As long as proper channel were given access to, I believe issues of all kinds can come to agreeable terms. My advice to traders/investors: Use your voice wisely. If you had something to say and it's of real experiences, put it out so others could do the same. Empowerment are not to be abused.
Spring is awsome.
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