Disliked{quote}-Then you need to either: 1. Provide demo accounts with more realistic conditions (e.g. execution delays). or 2. Clearly state that scalping is NOT ALLOWED! There is nothing wrong with using 3-10 second positions. The problem is that you are expecting traders to trade within an environment that is not realistic, then, punishing them for not being able to produce results that are realistic. If you accept traders that use a particular style of trading, then you need to be able to accommodate that style of trading. The way that you and your...Ignored
Dear Nsaky3,
I will personally talk with the Department that manages complaints to change their ways of interacting with our customers. I will also have our IT Team develop a broader section for our FAQs, with clearly defined rules.
Joseph
2