I know stops outs are inevitable, how do you manage stops outs against your broker if price has not reached the stop out level yet?
It has now happened twice in a span of two weeks.
They responded with a load of bull about 1 pip and ask lines (which is present in the screenshots) so I presented the screen shots and it is now escalated for further review. ........
Well I'll just stop there and first would like to hear the opinion of the people.
I'll let the numbers do the talking - Follow the numbers on the screen shots
The first is from last week 2020.05.14 - Shortly after the stop out I had a platform server disconnect and reconnect and the price gap was filled.
I reviewed the trade log from my account. The log shows the disconnect, the demo account also on my desktop had not disconnects in the log.
Stop out at 1.89923
Price at 1.89736
Gap of 18.7 Pips
The second is from this morning 2020.05.19 - No server disconnect or reconnect yet, gap still visible price trading at 1.86982
Stop out at 1.87309
Price high at 1.87204
Gap of 10.5 pips
It has now happened twice in a span of two weeks.
They responded with a load of bull about 1 pip and ask lines (which is present in the screenshots) so I presented the screen shots and it is now escalated for further review. ........
Well I'll just stop there and first would like to hear the opinion of the people.
I'll let the numbers do the talking - Follow the numbers on the screen shots
The first is from last week 2020.05.14 - Shortly after the stop out I had a platform server disconnect and reconnect and the price gap was filled.
I reviewed the trade log from my account. The log shows the disconnect, the demo account also on my desktop had not disconnects in the log.
Stop out at 1.89923
Price at 1.89736
Gap of 18.7 Pips
The second is from this morning 2020.05.19 - No server disconnect or reconnect yet, gap still visible price trading at 1.86982
Stop out at 1.87309
Price high at 1.87204
Gap of 10.5 pips
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