Hi, As long as your connection is stable and I expect it is, then you should expect the execution speed to be consistent as long as you are always connecting to the same DC. Do you know which DC you have been connecting to? I would recommend hard ...

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Hi goldcourse, I should have given more information about how it differs on the demo. On the demo server we do not have a DC in Melbourne but an extra one in Sydney to make up for it. I may also look to add a third DC in Australia in the coming ...

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Hi Guys, As a number of you have previously requested and since we have updated our Data Centres, we have changed the names of the DCs so you know which one you connected to. You will now see that we have four data centres listed: DC1 - Sydney DC2 - ...

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Mt5 supports CFDs in a much more reliable fashion than MT4 , we will look to fully support a range of CFDs starting off with Index contracts and oil. Your other point talks about our Silver spread. I will have a word with our product development ...

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Hi, Many of you will be aware that we are 'subject to regulatory approval' planning a UK office with dedicated servers over the next few months. I will point out though that now our Data Centers have been configured we have had very positive ...

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There are a number of complete lies/false claims in this post which I feel I should address. Firstly, you have referred to the Live2 server as a 'limited European router'. I don't know where you get this false information from. Our Live2 is a ...

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Hi Guys, I just thought I would apologise for the delay in getting the MetaTrader 5 demo up and running. As I said earlier this week we were waiting for MetaQuotes to do their thing. We have been informed that they will install the software over the ...

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There is a lot to respond to here, but I will start with the simple thing first. You mention that we have forgotten the Aussies since we were introduced into the UK. Firstly, we have not been introduced to the UK. We have two offices at present: ...

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Hi Guys, The whole understanding of MT4 DCs is something that causes widespread problems and disagreements between all the parties involved, but we have worked out what we believe to be the true understanding and therefore setup of out DCs and where ...

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Hi Guys, Sorry for the slow reply. As I mentioned, I am currently in Hong Kong and haven't always been with a computer. In response to your query, as soon as the MT5 demo is ready we will get a notification sent to everyone. Over the last week we ...

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Hi Guys, Just a quick note to say that I am going to be in Hong Kong until Thursday, so I may not be able to answer your questions as quickly. If you want quick answers, feel free to give us a call or send us an email. Thanks, Chris

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Hi Callisto, MetaQuotes hold this automated trading competition every year and you can enter any MetaTrader 5 EA you want. Of course not everyone writes their own EAs, but with MT5 there is a much easier way of learning the code: the MQL5 Wizard. It ...

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Hi fxking, Of course, feel free to drop by and bring the documents. Whilst the requirements vary for ID depending on what country you are a resident of, when you come in person it is pretty simple. Just bring in your passport and a utility bill or ...

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Hi Canman888, Thanks for the question. We can certainly have a look at these and any pairs that people are interested in. I believe we have access to these pairs through our current feed, but I would have to review the reliability and liquidity (and ...

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Hi 13, I am currently interstate at the moment, but I haven't seen anything about this not working. It was working yesterday when I was in the office, but to be honest we do not have that many people using it so if you have problems, can you call in ...

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Hi, The latency figures I was giving you were from the DCs we have connected to our main server. Unfortunately we don't have one in New York, so there is nothing for me to test latency to. I would imagine though that if you were using a VPS in New ...

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Yes, a VPS nearer the main server would likely result in faster executions. As I write this, the latency to San Diego is 172ms and London is 302ms. With that in mind you would probably be best going through San Diego. This is why we are doing a ...

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Hi 13, I do not know how long you have been a client of ours so maybe you were not around when we last did this, but on two seperate occasions we polled our clients to find their preferred opening time on a Monday morning. Both times the ...

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Hi, There is a very good reason for this. After some extensive testing from numerous locations around the world it was discovered that regardless of your latency to relevant the data centre, the speed of execution was defined by the latency between ...

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Hi, That will largely depend on the feedback we get from our clients and those testing it. If everything is running perfectly and we do not find any bugs that MetaQuotes are as yet unaware of, then there is likely to be a quicker launch. We ...

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