In addition to my comment before, this page on their site gives details of where the servers are located: url . Cheers

GoMarkets Discussion

Hi, I would expect that this is an error in the search. Crucial have told us that their servers are located in Sydney, and I do not think they would lie about such a thing. Having it in the middle of nowhere seems very unlikely! I am sure if you ask ...

GoMarkets Discussion

Hi, We had a slightly longer than anticipated server restart on Server 1 , Server 2 was not affected. Chart info will of course be updated where there was a gap In answer to your other question we have no outstanding trade enquiries that we can ...

GoMarkets Discussion

Thanks for noticing! Yes, this week our new news feed was implemented. It comes direct from Dow Jones and will be considerably better than the old one. It should also feature the occasional comment from our own currency analayst Chris Gore who often ...

GoMarkets Discussion

It is pleasing to see that you have seen an improvement. As I had posted before, we feel we have identified what was causing the problem for a few clients around busy times, and have addressed that. It was absolutely nothing to do with the server, ...

GoMarkets Discussion

Hi, This is a good question and explains the problems we have faced getting index contracts offerd to you all. We obviously want to have index trading in the same way we offer FX where we just get part of the spread and there is no manipulation or ...

GoMarkets Discussion

Hi Jenks, We are currently looking at some options for an iPad app. I have spoken to a couple of providers and may be able to get something sorted in the coming weeks. I will be happy to keep you all up to date. Thanks, Chris

GoMarkets Discussion

Hi, Thanks for your post. Just to confirm we will be adding Index contracts to our range of asset classes shortly. they will first be arriving on the MT5 demo for our clients to test. I am unsure of the leverage for these contracts as yet but we ...

GoMarkets Discussion

Hi David, Thanks for your post. As you may have seen if you have read the thread over the last few weeks we have made a number of tweaks to our Data Centre configurations to get the best speed and reliability possible. Following from that we are ...

GoMarkets Discussion

Hi sutters, Glad to hear that the connection is more stable, but I am annoyed to hear that the speed is still a bit hit and miss. I will be happy to arrange for someone to come and help you out. I will contact you directly in the next couple of days ...

GoMarkets Discussion

HI, I apologise for the mis-information you were given on our live chat. It would seem that they were a little confused about what you were asking. In response to your questions, we are true STP. Every single trade is passed on to hedging partners, ...

GoMarkets Discussion

Hi, We are still waiting on MetaQuotes! We have had the hardware in place for a number of weeks now, but as it turns out MetaTrader 5 has a different licensing format which means that the MetaQuotes head office need to perform the installation. We ...

GoMarkets Discussion

Hi, I just thought I would let you all know that we are currently in talks with a couple of leading app developers to get a better platform for when you are on the go. However, it is important to remember that even the most advanced mobile phone ...

GoMarkets Discussion

Hi MaryJane, Perhaps pointless wasn't the right word, but I should have said misleading. The reason for that is that if you were to ping those DCs and find the one with the lowest latency, it may not be the one that gives you the fastest execution. ...

GoMarkets Discussion

Hi onu, Thanks for getting back to me. Let me answer each of your points. 1 + 2) There is a very big difference between a few seconds and 21 minutes, and I will again confirm that the price feed did not stall for 21 minutes. The fact that your chart ...

GoMarkets Discussion

I have looked at the screenshot and it is strange as there was no interruption in the feed on this pair or any other yesterday. If I look at the chart for EURUSD on both live servers and the demo there was no gap and the feed cam through ...

GoMarkets Discussion

Hi, Thanks for the comment. We are talking to Currenex about the options at the moment. In an ideal world we wouldn't make any changes because the number of ticks shows the accuracy of the feed, but I understand that some people's platforms cannot ...

GoMarkets Discussion

Hi, Your decision entirely but 'unknown new broker is hardly correct'. We have one of the largest active threads on Forex Factory and have been in operation for over 5 years which I am sure you will agree is alot longer than most brokers and with ...

GoMarkets Discussion

Hi Guys, I am sorry to hear that some of you had an issue on the NFP release on Friday, but what I find really strange is that you have all wrote on here but out of over 15,000 clients we have not had a single email about it to our customer service ...

GoMarkets Discussion

Sorry, I forget that everyone doesn't follow this thread as obsessively as I do! I put an in depth explanation of DCs and execution speeds on here a week or so ago, but in short, what it boils down to is the distance from the DC to the main server. ...

GoMarkets Discussion