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FxPro Global replied Feb 13, 2015Dear Magicpips, It is all fine on our side. Kind regards, FxPro Team
Experiences with FxPro
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FxPro Global replied Feb 12, 2015Dear Wantsomepips, I thought I have been very clear on my answers. All of the trades have been passed on to the liquidity providers, i.e. banks. Therefore, the company has taken a hit on the SNB movement, and decided to upkeep it's promise and take ...
Experiences with FxPro
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FxPro Global replied Feb 12, 2015Dear Marcjfx, Yes, we are indeed launching the MT5 very soon. I will update you on the progress, but it is due to be launched sometime within the next week, or the week after. Kind regards, FxPro Team
Experiences with FxPro
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FxPro Global replied Feb 12, 2015Dear Vinshunlee, You have misunderstood indeed. The trades were passed on to the Liquidity Providers. You can check the full trading cycle here Kind regards, FxPro Team
Experiences with FxPro
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FxPro Global replied Feb 12, 2015Dear Wantsomepips, The you for your comment. This is true for most of the Market Makers, if they internalise positions. With FxPro, however, it is different. The company staying loyal to its' commitments, and honouring the Negative Balance ...
Experiences with FxPro
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FxPro Global replied Feb 11, 2015Dear Triger88990, Thank you very much for pointing this out to us. There indeed were some bad ticks only on Server 2. The Technical Department has been informed, and they are correcting them as we speak. Kind Regards, FxPro Team
Experiences with FxPro
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FxPro Global replied Feb 11, 2015Dear Tiago, Yes, we do accept Canadian clients, and we do allow hedging.
Experiences with FxPro
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FxPro Global replied Feb 11, 2015Dear KyleSP, As I mentioned earlier, it was a scheduled maintenance on our website servers. The maintenance has been done, and the website is up and running. Kind regards, FxPro Team
FxPro website down?
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FxPro Global replied Feb 11, 2015Dear members, I would like to bring to your attention the thoughts of the founder of FxPro, Mr. Denis Sukhotin, on the importance of Negative Balance Protection: Why Negative Balance Protection is so Important The recent CHF debacle has been quite ...
Experiences with FxPro
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FxPro Global replied Feb 11, 2015Dear Rapphire, Thank you for your query. We had some scheduled maintenance works on our website servers from 5 - 7 a.m. (server time) today, therefore you could not access the website. The works are completed now. Shall you have any other questions, ...
FxPro website down?
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FxPro Global replied Feb 3, 2015Dear Traders, FxPro is pleased to announce the following: FxPro Continues to go from Strength to Strength 03 January 2015, London. FxPro Group announces a number of key operating metrics revealing extent of the company’s growth. One of the few ...
Experiences with FxPro
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FxPro to launch the MT5
Started Jan 23, 2015|Broker Discussion|4 replies
Dear Traders, FxPro is proud to announce the launch of the latest addition to their growing ...
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FxPro Global replied Jan 19, 2015@ mamalujo, @ Makavell, Thank you for your support! @ Capital Gain, FxPro did suffer from the Negative Balances caused by the "Black Swan" event, however we have honoured our Negative Balance Protection policy (NBP), the negative balances of our ...
Experiences with FxPro
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FxPro Global replied Jan 17, 2015Dear magicpips, We cannot be in control over other companies given the rough situation, however, we will do everything possible from our side to help you and fellow traders. Please feel free to contact our support team for more details. Kind ...
Experiences with FxPro
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FxPro Global replied Jan 17, 2015Dear magicpips, You should first open an account with us, and ask our Customer Support for a special form asking for a Broker to Broker Transfer, and they will communicate all the details and steps to be followed. Shall you have any questions, ...
Experiences with FxPro
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FxPro Global replied Jan 17, 2015Dear Traders, We would like to take this opportunity to thank you for your patience following on from Thursday’s CHF market events, and to highlight our commitments to our clients. - We honour our promises, negative balance protection continues to ...
Experiences with FxPro
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FxPro Announcement in the Aftermath of the SNB
Started Jan 16, 2015|Broker Discussion|2 replies
Dear Traders, We would like to let you know that we are proud to announce the following ...
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FxPro Global replied Sep 11, 2014Dear Members, I would like to share with you an exciting news that we announced today: FxPro Group has acquired Quotix, the spot FX Aggregator. Please see below the Press Release: 11 September 2014, London. FxPro Group Ltd (FxPro) has acquired spot ...
Experiences with FxPro
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FxPro Global replied Jul 31, 2014Thank you for bringing the above issues to our attention, we have passed these logs to our IT department who are investigating why you received these error messages. We would, however, like to point out that all of the above orders were executed on ...
Experiences with FxPro
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FxPro Global replied Jun 19, 2014Dear Venceslau, Thank you for your post. We have been aware of this issue from early Monday morning and the chart for CADJPY was corrected that very morning. This spike occurred due to an issue one of our Liquidity Providers was experiencing after ...
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