Our internet in the office here is totally seperate to our trading servers, so it is not a better connection than anyone else can get. Our office has a simple internode connection. We do not have any direct links to the servers. At home I use iinet ...

GoMarkets Discussion

Hi Guys, Yes there was an outage yesterday on one of our servers. This was the second such outage in the last 4 or 5 weeks. Of course we are looking into the cause of the problem with the help of MetaQuotes. As for slow executions, I do not know how ...

GoMarkets Discussion

Can you email me or PM your account details so I can have a look on the logs and then check the execution times you have been getting? Thanks, Chris

GoMarkets Discussion

Hi Sparten, Can you PM me your details so I can look up your account application and see what is occuring and if there is any hold up? Thanks, Chris

GoMarkets Discussion

Hi, Whilst I can say we have not yet finalised anything, I have looked at Xogee, and it does look good. It is certainly one of the options, especially as they have alternatives for Blackberry. Thanks, Chris

GoMarkets Discussion

Thanks for the post. It is already in hand and we are looking at two alternatives to the current platform. Cheers, Chris

GoMarkets Discussion

Hi, It is really a two part thing. Firstly the Australian regulations are very tight on these things. I couldnt really compare with the US as I have never studied them! The other side of things is that we are obliged to follow a compliance ...

GoMarkets Discussion

Hi, The myfxbook contest is open to everyone, including US residents. Obviously the prize is a funded account with GO Markets. For those people not able to open an account with us, the prize is a cash prize of half the value of the trading account. ...

GoMarkets Discussion

This is the CPU usage for the last week, which shows it rarely getting above about 7%: image 5-7 pm in the evening will likely be just about the busiest time for internet. That is my opinion at least. I will do some checks here before I leave. I ...

GoMarkets Discussion

Yes, it does look that way... that is because we bought ridiculously high end servers!

GoMarkets Discussion

Sure, no problem... image image Please note the small increase in the CPU usages is during the daily MT4 optimisation. Thanks, Chris

GoMarkets Discussion

I have checked the logs for the Melbourne DC and can see the following information: image image These show the bandwidth usage on top (staying below 50%) and the CPU usage on the bottom (showing almost nothing). There was no overload on the ...

GoMarkets Discussion

Hi Pip-postrous, As everyone on here will acknowledge if there is a problem that we are aware of we will gladly admit it and then we will fix it. I cannot admit to a problem, huge or otherwise, as there is no problem with freezes at our end. When I ...

GoMarkets Discussion

Hi mohan, Unfortunately the ping speed is nothing to do with execution speed or the speed of the server, but how long it take for your connection to reach us. It makes sense to me that you will see a slower ping speed at night because that is peak ...

GoMarkets Discussion

Hi, The reason that we didnt tell our clients is because we ar enot the ones directly marketing the competition. It is a contest run by MYFX Book through our platform, so they are responsible for marketing it. I am sure it will get a small mention ...

GoMarkets Discussion

Hi 13, I am still waiting on MetaQuotes to fix a couple of the bugs we found in it. I could give you all access today, but you will see some of the features missing and incorrectly set and I would rather not give you something sub par. Thanks, Chris

GoMarkets Discussion

Hi Murray, Whilst the latency for you from Mammoth to Sydney and Melbourne will be very similar, it will of course be faster. I asked our server techs about this and the reason is down to the fact that the security around our Sydney DC is apparently ...

GoMarkets Discussion

Hi muzza, If you go onto a MT4 platform with no minimum stop distance place a buy stop with a limit and stop loss at the exact same level and you will see that it executes an entry and exit immediately with no profit/loss. Whether it is a glitch in ...

GoMarkets Discussion

Wow.... lots of questions today! Yes, for the above it is down to the strict AML/CTF regulations we deal with in Australia. Our compliance team say it is a no, so obviously we have to go with that. We are in talks with a new provider for funding and ...

GoMarkets Discussion

Hi Guys, I know I have gone into this in detail in the past, but perhaps too much detail. I would like to write something for our website to make the picture clearer, and I will try again, but everytime I do it comes out very technical and seems to ...

GoMarkets Discussion