Dear davidfu, Firstly, we would like to assure clients that If any trades are executed due to FxPro misquoting or errors these are promptly corrected in favour of the customer. In relation to the normal execution of our clients trades, all trades ...

Experiences with FxPro

Dear Harris27, Thank you for your enquiry into the FxPro execution model. Firstly we would like to clarify how our model currently operates. FxPro is able to undertake an internal matching of the order flow generated, largely in part due to the ...

How does FxPro offer 'negative balance protection' on big lots

Dear Members, The spreads you see here are the actual prices coming from our liquidity providers. Some technologies provide a tool to filter the spreads to a certain maximum level. FxPro is aware of it, and is working on a solution on our FX ...

Experiences with FxPro

Dear Members, We are pleased to announce the following changes and additions: New Instruments: - MT4: Gold by grams and Ounces. Brent Oil Futures - MT5: Brent Oil Futures Trade Related Updates: - Margin requirements for all Swiss Franc (CHF) pairs ...

Experiences with FxPro

Dear Davidfu, We can confirm the correct execution for both orders. The sell position was opened at the BID price and closed at the ASK price. Please bear in mind that the charts are showing the BID price. Stop loss was triggered when ASK price ...

Experiences with FxPro

Dear Members, We are pleased to announce the slippage and re-quote statistics for the month of March. FxPro Committed to Fairness and Transparency 7 April 2015, London. A strong proponent of transparency and fair trading services, FxPro remains ...

Experiences with FxPro

Dear Rapphire, Even though the spreads applied to MT4 and MT5 are the same, this may not necessarily mean that they have the exact same BID prices at all times. This is due to the setup of the liquidity pools for both MT4 and MT5. Although these are ...

Experiences with FxPro

Ooops.. Clears is exactly what I meant! Thank you, and the word is corrected!!

How does FxPro offer 'negative balance protection' on big lots

Dear Members, Please allow me to clarify your concerns raised: First and foremost, Negative Balance Protection (NBP) is guaranteed irrespective of the size of an order or event, including but not limited to, Force Majeure; FxPro will honour its NBP ...

How does FxPro offer 'negative balance protection' on big lots

Dear DavidApol, The underlying commodity for the symbol #CLK5 is WTI. Kind Regards, FxPro Team

Experiences with FxPro

Dear Kotowskifx, Thank you for your questions. 1. Yes, we do have the Negative Balance Protection 2. While as a company we did incur losses, our operations have been unaffected in the slightest. We are sufficiently well capitalised to be able to ...

Experiences with FxPro

Dear Goalkeeper, You can check the information about the spreads here: url As for the execution, we operate under a No Dealing Desk environment, for more information, please see here: url Kind Regards, FxPro Team

Experiences with FxPro

Dear MonsterMind, Thank you for your question. For clarification purposes, FxPro consists of two regulated entities; - FxPro Financial Services Limited, authorised and regulated by the Cyprus Securities and Exchange Commission (‘CySEC’) (license no. ...

Experiences with FxPro

Dear Fcapone, We are working on the release, but I do not have a specific timing as of now. Kind regards, FxPro Team

Experiences with FxPro

Dear DavidApol, Yes our chart includes the NY-close. To be more specific our daily candle ends at 12pm GMT+2 time which is 5pm New York time, which is the NY close. Kind Regards, FxPro Team

Experiences with FxPro

Dear Hals12, Yes, it also applies under CySEC. Kind regards, FxPro Team

Experiences with FxPro

Dear Hals12, Yes this is correct, if you fund with a card, you must withdraw back to that card, up to the amount deposited, and any profits can then be withdrawn via bank transfer. Kind Regards, FxPro Team

Experiences with FxPro

Dear Naokia980, If a trader wants to trade with fixed spread on the news he can. It is trader individual preference. Our fixed spreads are fixed even during high volatility, however we recommend to get familiar with orders execution policy available ...

Experiences with FxPro

Dear Kinspk, Open/Close Price don't have to tally, because it shows next available opening tick for the next candle at which market agreed to trade. This next opening tick might be lower or higher than the close price of previous candle or the same. ...

Experiences with FxPro

Dear Kinspk, Chart is correct. It looks like this due to low volatility which translate to very minimal price changes in extended time periods . Therefore charts on 1min and 5 min time frame may look like in attachment. Silver is more volatile when ...

Experiences with FxPro