Dear Makavell, It seems that you may have some misunderstanding(s) concerning the structure of FxPro and our licensed services. FxPro Group Limited is the holding company under which there are two separate, legal entities; FxPro UK Limited and FxPro ...

Experiences with FxPro

Hi all, As a company FxPro may restrict the number of accounts held by our clients, this is done in order to prevent a large number of accounts being left unused. While we are unable to comment on specific details concerning a client, please be ...

Experiences with FxPro

Dear eukiller, We declined the deposit as per your request, so the funds were on hold from your bank. Please contact them to ask if they can release these funds back to your card now and they should be able to do so. Kind regards, Lianna

Experiences with FxPro

Hi Orabi, Can you please send me your details so I can look into this for you? Thank you, Lianna

Experiences with FxPro

Whist1234, Please send me a message with your account details so that I can check your account for you and let you know the situation. Kind regards, Lianna

Experiences with FxPro

If you are using the cTrader 'Advanced Protection' feature, then yes the VPS would allow you to keep this running 24/5 whilst being able to close down your own PC. Otherwise, you would need to wither keep your platform on, or manually partially ...

Calling FxPro - help with 2 target levels

Unfortunately, this is the way that the platforms work, it is not an FxPro decision. Take profits are held on our server, but if you want to use advanced take profit or a robot which incorporates 2 take profits on the same trade, then this will be ...

Calling FxPro - help with 2 target levels

Hi Flinx, I understand that you are referring to cTrader's 'Advanced Take Profit' feature which allows you to set up multiple Take Profit levels. This feature is indeed held terminal side, much like Robots and Trailing Stops, so your platform must ...

Calling FxPro - help with 2 target levels

Dear Traders, Friday closing was another high risk event in EURO crosses with the probability of a weekend gap due to the critical situation concerning Greece. This abnormal market condition led to FxPro keeping their clients informed not only prior ...

Experiences with FxPro

Hi Headfake, could you please send me your FxPro Account number as a private message on FF and I will look into this for you. Kind regards, Lianna FxPro Customer Service

Experiences with FxPro

Dear Whist1234, I would like to clarify that we do not have any issues with withdrawals. We do however, have a procedure for withdrawal requests. If there are any specific questions regarding how you can withdraw, I would encourage you to contact us ...

Experiences with FxPro

Dear SuperMario21, I have just sent you an email regarding this matter, I hope this helps to resolve all confusion. Please reply directly to me if you have any other questions at all, and I will happy to assist you further. Kind regards, Lianna

Experiences with FxPro

Hi SuperMario21, If you can send me a PM with your account details I will be happy to check this for you and let you know accordingly. Thank you, Lianna

Experiences with FxPro

Hi there! To clarify, you are able to withdraw less than you deposited. What we mean is that you should withdraw back to the same method you used to deposit, before being able to use any other method for profit withdrawal. For example, lets say you ...

Experiences with FxPro

Hi Makavell, Please send me a private message, with your email address or account number with us, and I will look into this for you. Thank you, Lianna Customer Service manager

Experiences with FxPro

Hi triger88990, Please feel free to send me a private message with your details in order for us to troubleshoot. We will be happy to try and help you identify and solve the issue. I look forward to hearing from you, Lianna FxPro Customer Service

Experiences with FxPro

I can assure you that FxPro does not withhold any client funds, provided that you are withdrawing via the same method used to deposit. As long as you have enough free margin to do so, we place no restrictions on when or how often you can withdraw.

FxPro opinions?

Hi hals12, just to clarify, provided we have all of the required documents, and you withdraw via the same method used to fund, you would not have any issues to withdraw your funds. We process all withdrawals within 1 working day and the time taken ...

FxPro opinions?

Hi hals12, if you fund via a card for example, you must withdraw back to that card up to the amount you deposited. Any profits may then be withdrawn via Bank wire transfer or any other method that you have previously used to deposit. Hope this helps! ...

FxPro opinions?

Hello, sorry i missed your question! We are offering flexible leverage from 1:1 up to 1:500 on most pairs, and as far as I am aware, we have no plans to decrease it.

Experiences with FxPro