Dear Al-Agha, Your statement is correct. Kind regards, FxPro Team

Experiences with FxPro

Dear Al-Agha, The margin required for those two positions won’t be affected since it was calculated when the positions were opened. So if, for example, the margin requirement of opening those positions was 100 USD, this won’t change until at least ...

Experiences with FxPro

Dear Eukiller, Thank you for your question. Your deposit has been cancelled as per your request on the 6th of July. Please note that it might take up to 5 working days to reach your card. Shall you have any other questions, please do not hesitate to ...

Experiences with FxPro

Dear ZeF, I agree on the transparency. It is something that we encourage all the industry to increase, but is currently lacking. The Client's funds are held in segregated from the company's funds accounts in Barclay's, Credit Suisse and RBS. ...

Experiences with FxPro

Dear ZeF, Thank you for demonstrating your interest in FxPro and our licensed product offerings and services. Concerning the multiple matters you have addressed allow us to take this opportunity to clarify your points below. In addition, please note ...

Experiences with FxPro

Dear PipsTorrent, Thank you for your question. Please be advised, that we charge on the cTrader Raw Spread + Commission of 45 US$ per million US $ traded, whereas the MT4 it is markup on the Spread. The commission and the markup roughly come to the ...

Experiences with FxPro

Dear Members, Further to our previous communications regarding the Greek debt crisis and upcoming referendum on Sunday July 5, we would like to advise you of the following: Following a prudential approach, we have decided to increase margin ...

Experiences with FxPro

Dear Str8, Thank you very much for your enquiry into the pricing and possible spikes on our CFDs. In the event that there is ever an incorrect spike on any product offered by FxPro, we will return a clients account to its original state prior to the ...

Experiences with FxPro

Dear Jonisonvespa, Thank you for your enquiry in relation to your order execution. Can you please send me a private message or an email to [email protected] with your account number and order number in question in order to investigate the reason ...

Experiences with FxPro

Dear SuperMario21, We would like to thank you for your kind feedback, and we would like to apologise for any inconveniences caused. We regret that we could not satisfy your needs. I would like to point out that sometimes, some apparent things to our ...

Experiences with FxPro

Dear Whist1234, Please allow me to elaborate: Force majeure and NBP are two distinctly separate matters, whereby one does not render the other null and void. Force majeure in essence is an event or circumstance which has not and/ or cannot be ...

Experiences with FxPro

Dear members, It is my pleasure to announce that we have increased our newest product offering, effective from today. Please see below the Press Release on this matter: FxPro Increases its Product Offering 01 June 2015, London. Award winning FX ...

Experiences with FxPro

Dear Orabi, The market hours for Forex are 00:00 Monday - 24:00 Friday (server time, which is GMT +2 DST) Shall you have any other questions, please do not hesitate to contact us. Kind regards, FxPro Team

Experiences with FxPro

Dear Ryuken, The MT4 Demo Servers were undergoing some scheduled maintenance, and that might have been the reason for your disconnections. Shall you have any more questions, please do not hesitate to contact us. Kind regards, FxPro Team

Experiences with FxPro

Dear Jizzyjay, You can request the all the statements from your trading accounts (MT4, cTrader and MT5) directly from the platform. Shall you have any more questions, please do not hesitate to contact us. Kind regards, FxPro Team

Experiences with FxPro

Dear Jsshuai, Please send an email with a request for information for the PAMM account to [email protected], and we will get back to you with all the requirements and the process. Kind regards, FxPro Team

Experiences with FxPro

Dear Mrbigstar, We are planning to offer the Dollar Index (DXY) on the MT4 within the next coming weeks. Shall you have any more questions, please do not hesitate to contact us. Kind Regards, FxPro Team

Experiences with FxPro

Dear J4d and Mrbigstar, There was an issue during the night with the charting on the MT4 Demo only, , which resulted in some of the charts becoming corrupted. The issue was fixed immediately, and if you refresh your charts you will see this has been ...

Experiences with FxPro

Dear Egkid, Thank you for your questions. 1. The execution models are different on the MT4 and the cTrader: MT4 is Instant Execution , while the cTrader and MT5 are Market Execution 2. Technically speaking ECN is available on the cTrader and MT5 ...

Experiences with FxPro

Dear MikeFx8, We are pleased to confirm that due to increased demand from our clients, FxPro will be adding additional stocks to our MT4 platform. The new shares being added will be a selection of those most traded in the US and Europe, we strongly ...

Experiences with FxPro