Go Trader pro is basically the currenex platform and is to be offered to clients to run side by side with MT4, we still have this platform and it will be launched to clients, there is a couple of technical glitches with connecting to the liquidity ...

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I will have someone take a look in detail at the thread and the order processing methods of MT4 and will happily post the details on here once done. On another note, someone on here was previously asking about getting downloadable price history on ...

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Hello, Thankfully the client funds arent kept under the mattress but they are held at the National Australia bank in a client trust account in accordance with the corporations act 2001 the NAB are top tier here in Australia but please feel free to ...

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Topdogg you can call and speak to me. Ask for Chris Reynolds.

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You are not trading against a virtual dealer plugin with us.

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And sorry to the other guy, I haven't seen anyone else posting a problem. Is there another guy?

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Have you spoken with me directly? I have only had one person contact me about slow execution since the problem was fixed, so am I to assume that you are the one? If you are you are then you will know that I am dealing with your specific issue and am ...

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I quite agree that more testing should have been done with your account, we did say that for a bit of time yesterday one of our data centres was urgently being updated which caused some brief minor price feed issues for some clients whilst that was ...

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Don't worry - I found it lurking on the demo server! Your order was closed 4 minutes after being placed and the screenshot is obviously from the middle of that time. The lowest in the intervening time (bid) was 1.30069 so a spread of 1.2 or greater ...

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I would be happy to take a bit more of a detailed look. Can you give me the trade ID and account number (obviously by email or private message) so I can make sure I have all the details right. Thanks.

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Well to be honest im at a loss, you can see for yourself that most people are saying it has improved and are again seeing instant execution which is all we ask. We know why it was slow for some clients and that has 100% been fixed , of course their ...

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We are more than happy to look at it , and as i say it really is of no consequence to us, maybe we will contact clients for feedback. EA traders make up about 50% of our clients so they do also need to be given consideratrion and notice if things ...

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We can certainly look at opening earlier like some other brokers at the start of the week. The main reason we dont is that the prices and spreads tend to be so erratic that for the few clients who would appreciate it we would have many that wouldnt. ...

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Hello, Can you be more specific as to what issues you are seeing? We havent had anything unusual happen this end but of course a few minor glitches may slip through the net if not reported. Cheers

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Hi porkhunt, welcome to forexfactory! I would be keen to know more about freezes and the times etc, as I havent had this reported from any other clients or seen it posted on this thread of late. As for stop hunting we certainly do not do that. We ...

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There has been no change to the demo whatsoever. My initial thought could be that where the live is now operating faster, and the demo is acting as a slave to the live, it could be a fraction of a second behind. What pair are you getting it on, and ...

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Go Markets NZ is technically an introducer to Go Markets Australia at this stage and is not a branch office, we are planning a branch office in due course. So in answer to your question there are no actual benefits at this stage and would be wrong ...

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Further to this, we are talking to our legal and compliance teams to try and get a work around here, but of course the situation has not changed for US individuals to open accounts with us.

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Hi topdogg, It is a bit strange that you are still getting a delay on your execution. As you can see from comments above from other clients the execution speed has been improved and we have located and fixed the problem. Have you yet spoken to ...

GoMarkets Discussion

You should check your build and maybe reinstall as the fix we have done and comments from clients and also comments on this forum has shown that the main problem has been fixed. The actual problem was that our co-location centre had our main server ...

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