Hi MarkChew, It is possible sometimes for there to be an invalid tick on demo servers, due to a pricing glitch. If this should happen however, we are always correcting this to reflect the correct prices, which is why you may have not seen this on ...

Experiences with FxPro

Dear schramile, The main difference between the two is the execution type. Instant execution means that you will receive your requested price, or a requote. Market execution means that you will receive the current market price (VWAP). The spreads ...

FxPro Questions and Answers

Hi Spywon, If you contact us directly regarding this with your account number, we can check for you if this is possible. Please send an email to [email protected] with your details and we will get back to you as soon as possible. Kind regards, Lianna ...

FxPro Questions and Answers

Hi AlexTech1, Please note that the swap rates are calculated based on a specific formula which includes not just the relevant interest rates for the financial instrument, but it also other factors such as FxPros commissions (where applicable). We ...

Experiences with FxPro

Hi atheer1, Unfortunately we have experienced a technical issue with our Liquidity Providers for a period of time, however this has now been fully resolved. Please contact us directly if you have had any trades affected by this issue. Kind regards, ...

Experiences with FxPro

Dear ForMeFact0ry, I am sorry to hear that you have experienced this issue. The MT4 app that we use is the official Metaquotes app, and does not generally experience such problems, which is the reason for the seemingly irrelevant questions asked by ...

Experiences with FxPro

Hi meyoik, Our MT4 account type works with 'Instant Execution', meaning that requotes can occur when the requested price is no longer available. However, if you are experiencing a high number of requotes as you have mentioned, please send me a PM or ...

Experiences with FxPro

Hi darksorrow, Please note that we do not transfer clients to our CySec regulation, clients chose themselves when they open an account which jurisdiction they wish to register under (subject to country of residence). Unfortunately we currently do ...

Experiences with FxPro

Hi inad07, I have responded back to your PM with details about how you can withdraw from your account. It is the case that you should withdraw back to the same method used to fund, and you could then use bank wire transfer for your profits. There ...

FxPro Questions and Answers

Hi alvinbone, Yes we do offer PayPal, however, if your account is opened under our FCA regulation then unfortunately Bank Wire and Credit/Debit cards are the only available funding options. Kind regards, Lianna

FxPro opinions?

Dear qasaman65, If you fund only with neteller, then you can withdraw any amount back to it. Alternatively, you can withdraw back your initial deposit and withdraw profits via Bank wire. Kind regards, Lianna

FxPro opinions?

Hi inad07, Can you please send me a PM with your account number and I can check this for you and get back to you. Kind regards, Lianna

FxPro Questions and Answers

Hi Irwan1976, Can you please send me an email directly to [email protected] and we can investigate this matter for you. Kind regards, Lianna

Experiences with FxPro

Hi rjay, Thank you for your comment, I can confirm that we did experience a technical issue with our USDCAD pricing yesterday. This has since been fixed and we do not expect to see this issue occurring again, if you have any positions which were ...

Experiences with FxPro

Hi ZeF, Thanks for your comment in relation to FTSE, please be advised that at the time of your comment our FTSE100 contract had ceased updating, leading to the difference you see with Investing.com We have experienced a technical issue with our LP ...

Experiences with FxPro

Hi Mindscream, Thanks for your comment in relation to the cTrader spreads just before the market close every Friday, we are aware that spreads tend to widen significantly at this time, however this is a common market practice and these prices are ...

Experiences with FxPro

FxPro does not disclose nor comment on individual cases in public, however please note that FxPro acts in accordance with the Service Agreement.

Experiences with FxPro

Makavell, What you are saying is not correct. If someone opens an account with us and selects the FCA regulation, then of course they will be covered by the FSCS. If someone instead chose the CySec regulation, they will be covered by the ICF. This ...

Experiences with FxPro

Dear Entheos & Makavell, We respect the fact clients from certain jurisdictions may have a preference with regards to which regulated entity they would like to open a trading account, however the jurisdictions available are subject to the discretion ...

Experiences with FxPro

On the registration form, there is a button where you can select the regulatory body that you wish for your account to be held under, subject to your jurisdiction. Once you have registered with us, you will also receive an email from us with all of ...

Experiences with FxPro