There has been zero downtime for a long time now other than the daily restart. Is this what you are referring to when you talk about dropouts? If so, are you aware that this is a MetaTrader4 feature and every MT4 broker will have it, just at ...

GoMarkets Discussion

Yes, of course we are STP. As a regulated broker we cannot make claims about being one type of broker and then do the opposite. We, like hundreds of other ASIC regulated brokers have recently undergone reviews of procedures and legal documents and ...

GoMarkets Discussion

Hello, The planned locations for further data centres are Singapore, North America and UK/Europe, more likely UK We will of course update when this occurs. Cheers

GoMarkets Discussion

Glad to hear that you are getting a good connection. Sometimes it is strange which DC it connects to, but it can be down to where your ISP routes the servers through.

GoMarkets Discussion

Hi, Thanks for your message, We have adjusted some of the data centres priorities over the weekend to assist some clients who are outside of Australia, Hence you have seen some changes to which data centres you connect to. We are also adding more ...

GoMarkets Discussion

Hi Guys, We quite understand that security of funds should be paramount when deciding a suitable FX provider. As we have previously mentioned our business model is very different to that of Sonray Capital Markets. We do NOT allow clients to trade on ...

GoMarkets Discussion

In response to your questions we do not use client funds for anything other than client trading. Further to that, to clarify, we do not to any proprietary trading at Go Markets and of course do not have any dealers or so on and so forth that may ...

GoMarkets Discussion

I know that there has been a new thread started, which I think is the best place for this, but seeing as many people were talking about how funds are held with Australian brokers and Go Markets was mentioned, I thought I would just clarify ...

GoMarkets Discussion

Funds are deposited to the National Australia Bank, an AA-rated bank and of course are held in accordance with the corporatios act and in a clients trust account. These funds are seperate to our own funds and are not used for our own business ...

GoMarkets Discussion

Pipstrumpf you have put it better than I did, so thanks! To confirm, client funds are held in a client trust account, seperate from our own funds.

GoMarkets Discussion

Exactly what I was trying to say. I mean it is rubbish i.e. disappointing that you are gettign a delay and i would liek you to call me so i can have a look at your journals and try and work out the problem. I do not know who you are at this stage, ...

GoMarkets Discussion

Hi, We recently (around 2 weeks ago) updated our legal documents as our regulator are reviewing every PDS in our industry in Australia and one of the things in the docs is the mention of the corporations act of Australia 2001. If you trade with a ...

GoMarkets Discussion

That is a bit rubbish then! Can you call me so we can take a look at fixing it for you?

GoMarkets Discussion

Hi Charles, When you say spreads of 16 pips, I assume you actually mean 1.6? Spread is not something that you directly pay, you just buy and sell on the respective sides of the market and there is a spread markup which is how we make money as a ...

GoMarkets Discussion

Can you PM me your Ip address so I can ping it and see what kind of connection speed you are gettign to us. We do have clients in Panama though, and I haven't heard anything from those guys with problems.

GoMarkets Discussion

Hi baron, Where are you connecting from? Have you tried any of the other data centre options?

GoMarkets Discussion

The live server has the 4 additional data centres in place, but the demo server does not. Where are you connecting from, and through what kind of internet connection?

GoMarkets Discussion

Hi, sorry for not answering sooner! The trading server is currently located in New Zealand, but because of the safety restrictions in place on it people can't ping the server directly, so this may not be exactly genuine. Old tick is something which ...

GoMarkets Discussion

Hi, Unfortunately our license does not allow us to give any advice on taxation when trading with us. I would recommend checking with your own tax advisor or accountant. Your statement that can be printed from the platform will be good enough for ...

GoMarkets Discussion

Hi, Yes, I have been told that all data centres are fully integrated. The enxt upgrade will be coming soon which will involve the relocation and upgrade of our trading servers to Sydney which should also increaes speed for many. Chris

GoMarkets Discussion