Thank you please do,

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Kenny, I can assure you our systems are working fine now. Call in or let someone call you to get your platform installed.

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Guys, As far as we are concerned things seem to be working well at the moment, we are in the process of installing a whole new framewrok of servers in Sydney and will keep you posted. As ever though if you see anything not quite right until this ...

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Are you based in OZ? Can we call you or you call us so we can help you see the data centers and you can choose which one suits you? Cheers

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Hi, You will have just been sent a message through the MT4 platform, We want to connect to a faster internet connection on the new servers to make trading even quicker so we are doing this in about 15mins. It will mean about 5 mins of downtime but ...

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I havent seen that Icon on the left hand side before, oh well im sure its fine. if you click on it can you see the 5 DCs?

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Yes you can switch to whichever DC works best for you, normally the platform will automatically find the best connection though. Cheers

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Hi, All servers are working fine, can I have someone call you or do you want to call in to get you online, as mentioned in my previous post we have added another DC so there is now 5 Cheers

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Hi, Are you using demo or live? the live has got 5 DCs , if you cant see them log in again and click on the icon on the bottom right hand corner Any problems give us a call as all is working fine Cheers

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Heads up, For the fastest connection for trading you might want to roadtest DC1 as its nearer the backup servers. For some clients their current DCs will be as normal but this might be beneficial if you want to speed things up slightly, especially ...

GoMarkets Discussion

Meta tested it at that time as Monday mornings are very very quiet. There will not be one at 2pm today but we will let clients know when it will be fixed to a set time that appeases most clients.

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As mentioned any trades that have been affected by the switch to backup will be fixed for all clients and if clients can contact us that would be great. We are currently in the process of moving all servers to a new location as an upgrade is now ...

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The daily restart time will never please every client but it is a neccessary requirement. One client will say not during Asia opening and another will say not at Europe opening and more will say not after US close. We have to have a restart and ...

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Hi, There seems to be a software issue on the live server and with Meta's advice we have switched to the backup server and will not revert back to the live servers until they are 100% in order. If any client had any problems or missed trades due to ...

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Hi Tradpat, You would hope our IT know better but who knows , they are probably looking forward to a drink at the weekend. On a serious not our IT department are not 100% satisfied with the new time so they are liasing with Metaquotes and its likely ...

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Peter, The daily restart is not something we can avoid and also we werent to know that the market was going to move but you are right we have some happy customers who benefited from it. We changed the restart time after clients contacted us for ...

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Thanks for the suggestion. The MT4 system doesnt allow you to do the restart that close to US close but we may try and get as close to that as possible. We wll keep you posted, its not a big deal but it will make the restart a bit quicker so it ...

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Yes, you are correct. I must admit though that in all fairness the restart will prob be a bit quicker if its a bit earlier as less clients trying to log on at that time. The restart was moved but it might be better for clients to tweak it a bit ...

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Guys, That was our daily restart that all MT4 providers have, it was a few longer minutes as more people were trying to log in at once. No prob this end

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Thanks for your updates, System should start to stabilise as the DCs are being reloaded and ISP issue has been rectified. Cheers for your patience and as ever give us feedback if you have any probs as its hard to pinpoint if only some are affected. ...

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