For your information it has not actually been down since Friday, it was working over the weekend. The NAB are currently fixing it and upgrading the security on the form. It should be back online shortly, but I am sure you can understand it is out of ...

GoMarkets Discussion

Hi ybfjax, let me get all the necessary details from our compliance team and I will post them on here as to how you can verify your assets. Thanks, Chris

GoMarkets Discussion

Obviously I cannot speak for other brokers as to how they read the rules, but all I can say is that I assume other Australian brokers will have to follow the same path. Again, let me say thanks to those of you who have traded with us and have ...

GoMarkets Discussion

I will see what I can find down the back of the sofa... and every sofa I ever sit on!

GoMarkets Discussion

Yes, this is very unfortunate. It is frustrating for us, but I can only imagine how frustrating it must be for each of our US clients who are being dictated to as to where they can have their accounts. Personally, I think these rules are very ...

GoMarkets Discussion

Just to clarify our lawyers have nearly finished collating all the info they need regarding US clients. From what I can gather so far is that the CFTC and ASIC have a memorandum of understanding so it may be that if we accept US clients then they ...

GoMarkets Discussion

As far as I'm aware as long as you meet the NAB's criteria then I dont see any reason why you wouldnt be able to open an account at the NAB. Unfortunately I dont know what criteria is required but i'm sure the helpful chaps at the NAB will help. If ...

GoMarkets Discussion

Peter, You are too kind. I will respond to Goldcourse's post now Cheers

GoMarkets Discussion

Peter, Holiday , I wish!! I have been having a chat with accounts and compliance regarding refunding via Paypal. What I have found out so far is that all we can at present do is accept funds from Paypal and not allow withdrawals. This isnt because ...

GoMarkets Discussion

Jeff, I agree with you, but our lawyers are at present finding out if there are recipricol agreements between US regulators and Australian regulators and then that could throw a spanner in the works. There are agreements between the SEC and ASIC so ...

no regulations stopping US residents from opening offshore accounts

Hi, We are fighting with our lawyers for a resolve on this and at this stage we have been advised to not accept any more applications from US clients until further notice. The information we are receiving is a bit sketchy as these rules have only ...

no regulations stopping US residents from opening offshore accounts

Philippe, Thanks for your message, Your account balance is readily available to you at any time on the trading platform. If you require a paper statement then if you email our accounts department they can provide you with one also.

GoMarkets Discussion

For your information, these are the interim results: image As you can see, option 1 - no changes is currently winning.

GoMarkets Discussion

Todder, Quite understand your concerns but I will safely say that all client funds are held at the NAB so if you wish to withdraw this will be processed with 24 hours. I would also like to mention that US clients only make a very small portion of ...

GoMarkets Discussion

Just to keep you updated, At the moment we are simply waiting on an answer back from our lawyers, who are also liaising with specialist US lawyers. We stand by the fact that why should we even know what new rules the CFTC impose as we are regulated ...

GoMarkets Discussion

I thought you would be interested in the below that we just sent out through the platform: Dear Client, As you are aware the clocks changed in some parts of Australia this weekend and are due to change in the UK on October 31st and in the US on ...

GoMarkets Discussion

We will send a message to our clients shortly. There are a couple of options for starting earlier, which we are reviewing to try and get the most suitable situation to all clients.

GoMarkets Discussion

It changed a couple of weeks ago as the 2pm was deemed to be a bad time for the server to restart. You will notice that the server does not restart every day as it is only required to do so if the time is not synchronised. Also, it does sometimes ...

GoMarkets Discussion

Yes, the restart went through at 01:50 server time as scheduled.

GoMarkets Discussion

As you are all aware the clocks changed in some parts of Australia this week, but they do not change in the UK until October 31st and in the US until November 7th. The time on the server etc is the same as always, but those areas where the clocks ...

GoMarkets Discussion