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Lianna@FxPro replied Sep 1, 2017Hi 9jatrader, FxPro has always followed a client-centric approach and customer satisfaction is of great importance to us. This is demonstrated by the numerous positive comments and reviews we have received from thousands of clients over the years. ...
Experiences with FxPro
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Lianna@FxPro replied Sep 1, 2017Dear mlawson71, It is correct that we are no longer offering the Supertrader platform, however, we have a wide range of other platforms and account types to choose from, including MT4, MT5, cTrader, FxPro Markets and Edge (Spreadbetting). Kind ...
Experiences with FxPro
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Lianna@FxPro replied Sep 1, 2017Dear Not-KPMG, Kindly note that Demo Accounts are meant to reflect real market conditions, however they remain simulations only, with their main purpose being to let you familiarise yourself with the platform and also test your strategies in a ...
Experiences with FxPro
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Lianna@FxPro replied Aug 30, 2017Hi Al-Agha, Bear in mind that Stop orders are executed at VWAP prices, so during volatile news releases there can be some slippage, however, please contact our support team directly or send an email to us with the order number(s) and we will be ...
Experiences with FxPro
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Lianna@FxPro replied Mar 29, 2017We are offering both Instant Execution and Market Execution account types. The Instant Execution is with MT4 platform. You can see below a comparison table showing all of our account types and their trading conditions: url Kind regards, Lianna ...
FXPro and execution time
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Lianna@FxPro replied Mar 13, 2017Dear pkolos, Can you clarify a bit what you mean here? Many of our clients use EAs without any issues. If you could kindly send us an email to [email protected] with details of the issue you are experiencing and the account you are using the EA ...
FXPro and execution time
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Lianna@FxPro replied Mar 13, 2017Hi Lacunoide, Please note that we are reviewing our Swap rates on a weekly basis to ensure that they are in line with the market. Brokers may update their swap rates at different times, however we update ours regularly. I am not sure if this is what ...
FXPro and execution time
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Lianna@FxPro replied Mar 13, 2017Hi Dijrp, We have not experienced any issues, can you please contact us with some details of the issue you are experiencing so that we can check this further for you? Thank you, Lianna FxPro Support
FXPro and execution time
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Lianna@FxPro replied Mar 2, 2017As stated previously, the changes, if any, would apply only to newly placed trades. Existing positions would be unaffected. Lianna FxPro Support
Experiences with FxPro
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Lianna@FxPro replied Mar 1, 2017Dear IcePips, As stated above, no changes were made to our margin requirements last night and we have never made a margin change without first informing our clients. However, please do get in touch regarding your account if you have a live account ...
Experiences with FxPro
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Lianna@FxPro replied Mar 1, 2017Hello All, I wanted to clarify our position here, as I believe there has been some confusion regarding this email that we have sent. The purpose of this email, was simply to inform and warn our clients, that the upcoming Trump Speech may cause ...
Experiences with FxPro
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Lianna@FxPro replied Feb 28, 2017Hi Arsal89, Its typical for spreads to widen during market closing/opening moments, due to reduced liquidity from our LPs. Please note that we are displaying the best BID and ASK prices from our pool of liquidity, and our average spreads during ...
Experiences with FxPro
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Lianna@FxPro replied Feb 28, 2017Hi meyoik, Please accept my apologies for the delayed response here. I had an email issue and unfortunately was not seeing your messages until now. I can confirm that we offer Swap Free accounts only to clients of the Islamic faith, in accordance ...
Experiences with FxPro
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Lianna@FxPro replied Feb 14, 2017Hi Wengweng, Apologies for the delayed response on here. As I understand, you have already contacted our support team directly who have answered your query. Please note however, that you can always get back to us if you have any additional ...
Experiences with FxPro
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Lianna@FxPro replied Nov 8, 2016Dear ForMeFact0ry, The MT4 app we use is the Metaquotes application, and we do not have any reported issues with it. Could you perhaps send me a PM with more details regarding this issue you experienced and I can look into this more for you? Thank ...
Experiences with FxPro
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Lianna@FxPro replied Nov 8, 2016Dear 9jatrader, Our LONG swap for this pair is actually also positive. Only the short side is negative. Please see the full list of pairs and click on them to see their swap rates below: url Kind regards, Lianna
Experiences with FxPro
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Lianna@FxPro replied Nov 8, 2016Dear 9jatrader, Our swap rates are reviewed on a weekly basis and are in line with our Liquidity providers. Bear in mind as well that retail brokers will add a small mark-up to overnight swap rates. Kind regards, Lianna
Experiences with FxPro
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Lianna@FxPro replied Nov 8, 2016Dear meyoik, Thank you for your positive comments. We are always trying to provide the best possible trading conditions for our clients and in this case we felt that this was the best action to take. I can confirm that the margin restrictions does ...
Experiences with FxPro
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Lianna@FxPro replied Sep 26, 2016Hello bigbocah, Yes this is an official URL link for our FxPro website in Indonesian language. Kind regards, Lianna
Experiences with FxPro
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Lianna@FxPro replied Aug 24, 2016Dear subbu, This is a valid price from our LP's, however, with regards to any trades, please send an email to [email protected] with the account number and order number(s) and we will check this for you. Kind regards, Lianna
Experiences with FxPro