Hi, We are always keen to improve funding and withdrawal methods for clients and I know a while ago we looked into the issues with processing withdrawals by PayPal and credit card. At the time we encountered problems for a number of reasons. We have ...

GoMarkets Discussion

Ah, sorry, I was just looking at your chart thinking there was a problem there. I would guess that your platform is not showing you the profit in your deposit currency, but in the term currency. If you right click on the trades, and then in the menu ...

GoMarkets Discussion

Hi, I am not sure exactly what you mean. Your screenshot shows a chart for EURNZD, not GBPJPY. Also, looking at both GBPJPY and EURNZD they both look fine. Is there anything I can help with? Thanks, Chris

GoMarkets Discussion

Hi Snowman, DC6 is actually in Frankfurt, Germany. I imagine it would be the one with the fastest connection from Saudi Arabia. DC6 has been fully configured this weekend and now should be accessible for all of you on live or demo accounts. Thanks, ...

GoMarkets Discussion

I have still not received any details from you. Have you sent me an email?

GoMarkets Discussion

Hi, No, I have not received anything from you I dont think - although I dont know your name! I have not received anything to my email from anyone about funding. Did you send it to me on [email protected]? Or did you use ...

GoMarkets Discussion

Hi Golum, MT5 should be available within the next 2 or 3 months. We are just designing our infrastructure and discussing with our hedging partners to arrange the right setup. You and everyone else will be able to trade with MT4, MT5 or both at the ...

GoMarkets Discussion

Hi, Did you send the email to me? I ahve not received anything from you and I have no idea why you cant PM me because I receive them all the time. Please send me the information because without it I cant help. I dont know who you are, what your ...

GoMarkets Discussion

Hi, Thanks for your post. We do indeed love scalpers. I dont know how many times we have to mention this but we make a fixed amount per lot and you as a client residing in Australia will have read our PDS before signing up where it clearly states ...

GoMarkets Discussion

Hi, Thanks for your post. Yes thats no problem at all , if the MT4 does not automatically connect you to the UK DC then you can select it whenever you like. Hope this helps Paul

GoMarkets Discussion

Hi, Thanks for your post. The Demo DCs are DC1 Singapore DC2 Sydney DC3 San Diego DC4 Sydney DC5 UK Live DCs are DC1 Singapore DC2 Melbourne DC3 San Diego DC4 Sydney DC5 UK Please be advised we are also adding a German DC within the next couple of ...

GoMarkets Discussion

Hi, Of course we do not discuss another persons account, that would ben unethical, against ASIC regulation and privacy policy. the person in question would just be generalising. In addition to this we still do not know who the client is who is ...

GoMarkets Discussion

Hi Golum, We have actually found what seems to be a suitable feed for oil after a lot of searching. However, this will not be put onto MT4, at least just yet. It will initially go online once MT5 is available and we will then look at converting it. ...

GoMarkets Discussion

Hi Guys, In response to the comments about the freezing of charts/prices earlier, unfortunately there was what appears to be an ISP problem which interrupted the connection between our feed provider and the trading server. Within a few minutes one ...

GoMarkets Discussion

Hi, You should be able to PM me, if not just email [email protected]. Thanks, Chris

GoMarkets Discussion

Correct! Yes, we can now accept clients from Indonesia. Thanks, Chris

GoMarkets Discussion

Hi, 8 days does seem a long time for funds not to have arrived, but it is not unheard of. Where are you sending the funds from? If you sent your email direct to Ruth, then I can see why it has not been responded to, as she is not in the office for ...

GoMarkets Discussion

Good to hear! Have a good weekend everyone.

GoMarkets Discussion

Hi Damien, Sorry, I did not mean install as admin, but once it is installed, right click on the icon, go to properties and under compatibility choose 'run as administrator' then try the platform. This can vary depending on your windows version. Chris ...

GoMarkets Discussion

Hi Damien, Depending on which version of windows you are running, it may be best to try and run it in Administrator mode. If you do this, and try again, see what happens. I have seen this before where running as an administrator fixed the issue. ...

GoMarkets Discussion