Hi, 'Trade context is busy' is a common MT4 problem which is brought about by the over use of DLL files on your platform/computer. it can happen at any time but is normally likely to occur if you have a large number of EAs or custom indicators that ...

GoMarkets Discussion

Hi, Obviously I couldn't comment on how other brokers make their money and they may have no dealing desk and offer STP. I can however give an example - if a broker offers a fixed 2 pip spread and you do a trade at the time when the market is quoting ...

GoMarkets Discussion

Hi, As I mentioned to you all last week I am currently in the Netherlands office, so I may have been a little slow to reply - apologies for that! We were talking about the back tests only last week in the office, and to be honest, the reasons they ...

GoMarkets Discussion

Hi Guys, Just a quick one - I will be in the European office next week so if you ask questions during Australian hours you may get a slower reply, although I may ask someone else to keep an eye on things for me. Cheers, Chris

GoMarkets Discussion

Hi, this is a strange problem on MT4 that I have seen from time to time. It usually occurs if you havent looked a particular chart for an extended period. I get it quite regularly when I login to other broker's platforms and there is a major gap. I ...

GoMarkets Discussion

Hi, Thanks for your post. If you feel that trading with a fixed spread broker would be better for your needs than that is entirely your decision. You may notice that some brokers during that time refused trades and also had freeze outs to overcome ...

GoMarkets Discussion

Hi Everyone, I am here and I have read all the comments over the last couple of days and it is tough to know where to begin. I want to reiterate a few things and give you some new information. Firstly, to everyone, I would recommend not putting your ...

GoMarkets Discussion

Hi, Based on your attachments I, and everyone else, can see that your account was not 148,000, and more like $15k, so I am not sure why you would say that. Whether it is for sensationalism or a mistake I do not know. As everyone knows the market was ...

GoMarkets Discussion

Hi Dark Pips, The last tick of the day came through erroneously, which has been corrected but may still show on your chart as it has already been downloaded. Of course any trades caught up in it have been adjusted. Thanks, Chris

GoMarkets Discussion

Hi Peter, As someone else pointed out, we did not close an hour early, but the US clocks changed last week, meaning that 5PM New York is an hour earlier for us. The reason that the server time was then showing as 23:52 when you last looked is ...

GoMarkets Discussion

Hi Guys, You may all be interested to know that we have just started a further look into Moneybookers as a funding method. We will do some advanced testing ont he receoncilliations etc to ensure it meets the strict AML requirements and if it passes ...

GoMarkets Discussion

Sorry for the delay in getting a response to you. At this stage it has been decided that 50% is a suitable level for the margin call. The higher it is the less change there is of an account going into negative in the case of a gap over a weekend or, ...

GoMarkets Discussion

Hi Mike, I couldnt really give you a reason as to why our spread on that pair (or any other) shows as being higher or lower than any other broker, primarily because I do not know where most brokers get their feeds from. Every feed will be different ...

GoMarkets Discussion

From around 23.10 onwards the volatility begun and although that bar does not appear to show much movement it only represents one side of the market and does not take into consideration the Ask. As everyone who follows this thread will know we are ...

GoMarkets Discussion

Whilst it is still high, it is worth pointing out that it is 96.1 pips, not 961. As I mentioned before all brokers were seeing huge spreads coming through from the providers. Unfortunately when the market goes as crazy as it did this morning the ...

GoMarkets Discussion

Hi Guys, As a couple of you have touched on already, and all of you will have seen the market has been just about as volatile as ever. The movements at around 8:20 this morning across all pairs were extreme to say the least and spreads with us and ...

GoMarkets Discussion

Hi, Our platform is not set to follow daylight savings, so everything will stay the same at our end. However, of course the signals you receive will likely be coming through at a different server time because for example in Melbourne we are ...

GoMarkets Discussion

Hi, We request colour copies because they are normally clearer so that would be best for us. If you have black and white copies that are crystal clear, then send them through and our back office team will try and process them. We do not have a set ...

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Hi Murray, I just loaded up the PDF that you sent a link to to have a look and noticed it is a plugin. We have no interest in interfering with client's trades as we are STP and pass all trades on. I couldnt say what messages a plugin with other ...

GoMarkets Discussion

Hi, We normally open accounts the same day as we receive the application and all the necessary supporting docs. Have you applied for an account and not heard anything? If so, PM or email me your details so I can check on the process. Thanks, Chris

GoMarkets Discussion