Hi, Just to clarify our fully working MT5 demo should be available to all clients next Monday the 27th June , we will of course keep everyone posted and will really appreciate feedback. Thanks Chris

GoMarkets Discussion

Hi, MT5 level II will be added to our MT5 after the roll out, we are at the moment discussing with our feed providers and metaquotes the best way of implementing and showing this data, as MT5 is brand new it takes a little while for IT to develop ...

GoMarkets Discussion

Hi, As you are aware we very rarely have daily restarts nowadays but today there was a restart and metaquotes pushed through some more updates to our server so it took a few minutes longer. The charts are being synchronised by IT now. Thanks

GoMarkets Discussion

Hi Zonrokoy, Thanks for bringing this to my attention. There are actually 26 currency pairs, plus gold and silver on both the live and demo platforms. I will get the website team to check online and make sure that everything is correct there. ...

GoMarkets Discussion

Hi Golum, Thanks for the question. There are two things worth pointing out here: 1 - We do not pay rebates to clients, we give the same, low spreads to everyone. 2 - We have no restrictions on trading, including the duration of trades. You could ...

GoMarkets Discussion

Live testing on MT5 will be not far behind the demo and as mentioned we will not do a mass roll out until we know its working perfectly but yes we will require clients feedback so I will put you on the list and email you seperately to include you , ...

GoMarkets Discussion

Hi, We could have had a MT5 beta demo up and running this weekend, but we took a decision to take an extra week or so to put in place a proper setup. Lots of brokers are still running MT5 demos using a limited architecture, and we could have done ...

GoMarkets Discussion

Hi, I can confirm that Trading Central have no affiliation to our liquidity providers. The only relationship between GO Markets and Trading Central is the new agreement for them to provide our clients with the daily technical analysis brief. I am ...

GoMarkets Discussion

Hi 13, As I mentioned the other day we are in the process of changing the news feed, but like a lot of things it is not an instant process. I would hope that it will be updated in the coming days. Thanks, Chris

GoMarkets Discussion

Hi, This is not a problem I have heard of before, but my only thought is that it may be caused if you were 'offline' for an extended period. Maybe if your internet at home was disconnected for a while, it may disable this kind of thing. If it was ...

GoMarkets Discussion

Hi boerseun, I would be interested to know if anyone else has had the same problem? I am running 402 on my live and demo and it went through fine. That is the same for another couple of broker's platforms that I also run for comparison. If there are ...

GoMarkets Discussion

Hi, Unfortunately we are not able to accept retail clients that are residents of the United States. We would of course love to have US clients, but the very strict rules put in place last year by the CFTC mean that a US resident can only trade with ...

GoMarkets Discussion

Hi MaryJane, I think it is something that everyone should know, and I agree - after all these years she is still hot! It doesn't really relate though, and we have noticed some stories creeping through that are perhaps not essential information for ...

GoMarkets Discussion

Hi, To be honest I do not personally look at the news feed on our platform all the time, as we have other systems in our office. However, I am happy to pass these on for someone to have a look at. Obviously if our feed isn't insightful enough, I ...

GoMarkets Discussion

Can you email or PM me with your number so I can give you a call right away, because I can 100% guarantee there has not been any dropout. Thanks

GoMarkets Discussion

Hi Guys, Can I confirm what DC you were connected to? Mpt, I know, as we have spoken before who you are and it looks like you were connected to DC2 (Melbourne). Calstock, do you know if you were as well? If you contact me and give me your login ...

GoMarkets Discussion

Ooops... bit of a late April Fool there. It wasn't me luckily, but I am sure the person at fault won't be getting a slap!

GoMarkets Discussion

I completely agree that this would make things easier so I will have a word with IT and see if it is something that can be added.

GoMarkets Discussion

Hi, We have no reported problems at all but as ever if you want us to look into it we can. Our demo was restarted twice yesterday to make way for a few extra currency pairs to be added but that would not affect the live platform at all. Thanks

GoMarkets Discussion

Hi, MetaQuotes are hoping to get this data synchronised before the weekend, but if not, it will be done by the weekend at the latest. Thanks, Chris

GoMarkets Discussion