- Search Energy EXCH
- 228 Results (1 Threads, 227 Replies)
- OctaFX.Rep replied Jan 27, 2023
Dear Cobra, We're very sorry you feel this way about our brokerage. By taking this chance, we wish to mention that OctaFX is a reliable international broker with over 11 years of experience. We ensure to provide one of the most valuable trading ...
- OctaFX.Rep replied Jan 19, 2023
Dear Timberwolves, Thank you for taking the time to bring this question to our attention. Please note that at OctaFX, we don't have any limits on how long you can hold your open orders. You can keep them open as long as your balance allows you, and ...
- OctaFX.Rep replied Jan 19, 2023
Dear Cobra, Please excuse us for not getting back to you earlier. We're sorry that you experienced a sudden market movement that affected your orders, which turned out to be less than successful. Following your review, we can see that you previously ...
- OctaFX.Rep replied Aug 10, 2022
Dear Vikramsingh, We're sorry you underwent trouble depositing your funds. Unfortunately, we couldn't identify you on our system and verify your complaint. That said, we'd encourage you to get in touch with our team at [email protected] and share ...
- OctaFX.Rep replied Aug 10, 2022
Dear Geriliel, Thank you for reaching out and bringing this question to our attention. Unfortunately, we didn't have a chance to reply earlier as we haven't been active on here lately due to the thread inactivity. We're sorry to hear that you had ...
- OctaFX.Rep replied Aug 10, 2022
Dear BG21147, Please excuse us for not getting back to you sooner. Unfortunately, we haven't been active on this forum recently and couldn't attend to some messages. Regarding your first question, we wish to note that at OctaFX, we offer floating ...
- OctaFX.Rep replied Feb 9, 2021
Dear fuadik88, We apologize for the wait in providing our response. Regrettably, we haven't posted here in a while. Please note that we don't limit or restrict VPN apps usage, whether it's your go-to app for everything or the purpose is solely ...
- OctaFX.Rep replied Jul 2, 2020
Dear gbi, As far as we're concerned your complaint has been successfully resolved. To clarify for the rest of participants to this thread. Your account was under investigation by our Monitoring Team as they detected suspicious trading activity on ...
- OctaFX.Rep replied Nov 5, 2019
Dear Htcone, We understand the inconvenience. While the issue is temporary we cannot specify the exact date on which this payment option will be reintroduced. We’d recommend using alternative payment methods in the meantime. Please accept our ...
- OctaFX.Rep replied Oct 18, 2019
Dear, Htcone, We regret the local bank payment option is temporarily unavailable. We’re doing our best bring it back, as we’re aware of how important it is for our Pakistani traders. We’d like to ask you for your patience while we work on resolving ...
- OctaFX.Rep replied Oct 11, 2019
Dear Wiiikkks, Regrettably currently we don't have technical support for local bank deposits and withdrawals, but we know how important it is for our traders to have this payment option in place. We aim at making it available as soon as possible, ...
- OctaFX.Rep replied Oct 11, 2019
Dear Ikigo, If your withdrawal request was placed over the weekend it might take more time for our Finance Department to process it. Keep in mind that we operate Monday to Friday, therefore on Mondays our Finance Department team has to process all ...
- OctaFX.Rep replied Oct 4, 2019
Dear ar72212, Unfortunately we do not offer any welcome bonuses, but you can claim up to 50% deposit bonus on each deposit you make. Kind regards, OctaFX.Rep
- OctaFX.Rep replied Aug 19, 2019
Attention, dear traders! It came to our awareness that our name was used for unauthorised purposes. Here’s a little reminder for you - those are the only official links for our social media: url url url url url video url url url ...
- OctaFX.Rep replied Jul 16, 2019
Dear jailinandrea, Thank you for reaching out to us. Visa deposits and withdrawals are available in certain locations, if you'd like to reach out to us we will be happy to guide you through options available in your country and should you have any ...
- OctaFX.Rep replied Jun 19, 2019
Dear jamilrouf, We offer floating spread which reflects current market conditions, therefore we do not have a maximum. We hope this clarifies your question for you. Best regards, OctaFX.Rep
- OctaFX.Rep replied Jun 19, 2019
Dear traders, We are aware that many of you have been affected by the timeout with occurred last week and wish to inform you that all measures were taken to fix the issue with one of our servers, all of which are now fully operational. On this ...
- OctaFX.Rep replied May 30, 2019
Dear eLmuchacho, We're sorry to hear that you weren't able to access our website. We presume you tried to access our .com domain which isn't available in Indonesia. To use our services from there please, visit our website at url Please let us know ...
- OctaFX.Rep replied May 30, 2019
Dear jamilrouf, We do not have a limit on the maximum spread, as it depends solely on the market conditions. That is why we recommend our clients learn about risk management and apply it in their trading. If you may have any other questions please, ...
- OctaFX.Rep replied May 30, 2019
Dear auricforecas, Yes, the statistics are real. They are the stats of regular customers who decided to open a master account, consequently agreeing to share their stats with users who might be interested in copying them by virtue their performance. ...